Self-service for common issues
Choose either community or industry support to find answers to commonly asked questions.
Information for contacting Energy Safe is available in each section if you don't find answers to your questions.
Community support
Energy Safe's customer service and contact page for the Victorian public – providing questions, answers and contact details for anyone with questions or concerns related to energy safety.
Industry support
Energy Safe's customer service and contact page for the Victorian energy industry – providing questions, answers and contact details for anyone with questions or concerns.
Our locations
New office address
Energy Safe Victoria is now located at Level 22, 2 Southbank Boulevard, Southbank.
Our offices in Brandon Park and 4 Riverside Quay, Southbank, have closed.
Southbank office
Level 22, 2 Southbank Boulevard
Southbank VIC 3006
- Open 8:30 am to 4:30 pm
- Monday to Friday
Freedom of Information request
Date: 30/06/2025 19:23
Controlled document
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Reviewed